Brands, services, platforms and people
CAQA Contracts - Part of CAQA GroupsCall 1800 266 160  |  info@caqa.com.au
Home / About Us
About Us

The contract lifecycle arm of CAQA Groups

Software that treats a contract as one living record, not a folder of disconnected files.

Why we built it

Contracts fail in the gaps

Most organisations do not lose value when a contract is signed - they lose it in the gaps between systems. The request lives in an email, the draft on a shared drive, the signed copy in a scanned PDF, the renewal date in somebody’s calendar. CAQA Contracts closes those gaps by keeping the whole lifecycle - request, templates, drafting, negotiation, approvals, electronic signatures, obligations, renewals, expiry, variations, performance and the repository - on a single record.

The platform is built for education and service organisations first: the agreements, delegations and audit expectations that shape how providers, employers and partners actually work in Australia. It is engineered for that world from the first line of code, as education-specific technology rather than a generic add-on.

Software, not services

What CAQA Contracts is - and is not

CAQA Contracts is a contract lifecycle management system: software your team uses to run its own agreements. It does not give legal advice, draft agreements for you or review the other side’s terms. Those are professional services, and in the CAQA family they belong to CAQA Legal. The two work well together - CAQA Legal advises, CAQA Contracts remembers - but they are deliberately separate.

Part of the CAQA ERP suite

One module of a larger suite

CAQA Contracts is the contract lifecycle module of the CAQA ERP suite, part of CAQA Groups and Career Calling International Pty Ltd. That heritage matters: decades of hands-on work with Australian VET and higher education regulation inform how the platform handles delegations, records and evidence, and the suite shares one standard of quality across every module.

How we work

The principles behind the platform

A

One record per agreement

Everything that happens to a contract happens on its record - so the history is never in dispute.

B

Approved language first

Drafts start from governed templates, and exceptions are visible instead of silent.

C

Deadlines face forward

Obligations, renewals and expiry look ahead by design - the system warns before the date, not after.

D

Audit-ready by default

Approvals, signatures and variations are recorded as they happen, in a form an auditor can follow.

Talk to the team

We are happy to start with your messiest agreement and show you what its lifecycle should look like.

// CAQA Services

Everything the CAQA family offers

Service lines across every CAQA brand, one standard of quality. Scroll the wall or jump straight to a brand.

CAQA InternationalGlobal Quality AssuranceVisit site →CAQA CertifiedCertification Marks - Australian Held, Privacy, Cyber, AIVisit site →CAQA ConsultingCompliance, Audits and RegistrationVisit site →CAQA ResourcesAudit-Ready Training ResourcesVisit site →Career CallingCareers, Jobs and CoachingVisit site →AHEGHigher Education ConsultancyVisit site →CAQA RTORTO Training and QualificationsVisit site →CAQA SkillsPD Webinars and On-Demand TrainingVisit site →CAQA DigitalWeb, Apps and AutomationVisit site →CAQA CreativeBrand, Design and CreativeVisit site →CAQA AnalyticsData, Dashboards and AI InsightsVisit site →CAQA AccountingAccounting, Tax and FVRAVisit site →CAQA MarketingCompliant Marketing and GrowthVisit site →CAQA SystemsEducation Technology PlatformsVisit site →CAQA ResearchSector Research and PolicyVisit site →CAQA LanguagesLanguage Training and TranslationVisit site →CAQA LabsVirtual Lab EnvironmentsVisit site →CAQA ISOISO Training and AuditingVisit site →CAQA AIAI Advisory and GovernanceVisit site →CAQA BidsTenders, Grants and BidsVisit site →CAQA PeopleHR Kits and FrameworksVisit site →CAQA LegalAgreements and Policy SuitesVisit site →CAQA GovernanceBoards, Risk and AssuranceVisit site →CAQA PublicationsRTO Training Resources PublisherVisit site →CAQA DataAVETMISS and Data CleaningVisit site →CAQA EventsConferences and SummitsVisit site →CAQA SupportKnowledge Bases and ChatVisit site →Edu LearningOnline Learning Built to FinishVisit site →OMSMedia and Video ProductionVisit site →CSOLEnglish and Test PreparationVisit site →CAQA TechnologiesManaged IT and CybersecurityVisit site →CAQA OnlineLearner and Trainer PortalsVisit site →CC EducationCourses and Career PathwaysVisit site →CC JobsVET Sector RecruitmentVisit site →CC CoachCareer CoachingVisit site →CC CoursesProfessional Short CoursesVisit site →CC AdviceCareer Guidance and Pathway MapsVisit site →CC VolunteerVolunteer Placements and PathwaysVisit site →CC ResumeResumes and ApplicationsVisit site →CC BusinessBusiness AdvisoryVisit site →CAQA WHSSafety Management SoftwareVisit site →CAQA LMSLearning Management PlatformVisit site →CAQA QMSQuality Management SoftwareVisit site →CAQA CRMCRM for Education and ServicesVisit site →CAQA SMSStudent Management SystemVisit site →CAQA CMSContent Management PlatformVisit site →The VET SectorSector News and PublicationsVisit site →VET Sector AwardsExcellence Awards for VETVisit site →VET Sector DirectoryVerified Specialist DirectoryVisit site →CAQA InternationalGlobal Quality AssuranceVisit site →CAQA CertifiedCertification Marks - Australian Held, Privacy, Cyber, AIVisit site →CAQA ConsultingCompliance, Audits and RegistrationVisit site →CAQA ResourcesAudit-Ready Training ResourcesVisit site →Career CallingCareers, Jobs and CoachingVisit site →AHEGHigher Education ConsultancyVisit site →CAQA RTORTO Training and QualificationsVisit site →CAQA SkillsPD Webinars and On-Demand TrainingVisit site →CAQA DigitalWeb, Apps and AutomationVisit site →CAQA CreativeBrand, Design and CreativeVisit site →CAQA AnalyticsData, Dashboards and AI InsightsVisit site →CAQA AccountingAccounting, Tax and FVRAVisit site →CAQA MarketingCompliant Marketing and GrowthVisit site →CAQA SystemsEducation Technology PlatformsVisit site →CAQA ResearchSector Research and PolicyVisit site →CAQA LanguagesLanguage Training and TranslationVisit site →CAQA LabsVirtual Lab EnvironmentsVisit site →CAQA ISOISO Training and AuditingVisit site →CAQA AIAI Advisory and GovernanceVisit site →CAQA BidsTenders, Grants and BidsVisit site →CAQA PeopleHR Kits and FrameworksVisit site →CAQA LegalAgreements and Policy SuitesVisit site →CAQA GovernanceBoards, Risk and AssuranceVisit site →CAQA PublicationsRTO Training Resources PublisherVisit site →CAQA DataAVETMISS and Data CleaningVisit site →CAQA EventsConferences and SummitsVisit site →CAQA SupportKnowledge Bases and ChatVisit site →Edu LearningOnline Learning Built to FinishVisit site →OMSMedia and Video ProductionVisit site →CSOLEnglish and Test PreparationVisit site →CAQA TechnologiesManaged IT and CybersecurityVisit site →CAQA OnlineLearner and Trainer PortalsVisit site →CC EducationCourses and Career PathwaysVisit site →CC JobsVET Sector RecruitmentVisit site →CC CoachCareer CoachingVisit site →CC CoursesProfessional Short CoursesVisit site →CC AdviceCareer Guidance and Pathway MapsVisit site →CC VolunteerVolunteer Placements and PathwaysVisit site →CC ResumeResumes and ApplicationsVisit site →CC BusinessBusiness AdvisoryVisit site →CAQA WHSSafety Management SoftwareVisit site →CAQA LMSLearning Management PlatformVisit site →CAQA QMSQuality Management SoftwareVisit site →CAQA CRMCRM for Education and ServicesVisit site →CAQA SMSStudent Management SystemVisit site →CAQA CMSContent Management PlatformVisit site →The VET SectorSector News and PublicationsVisit site →VET Sector AwardsExcellence Awards for VETVisit site →VET Sector DirectoryVerified Specialist DirectoryVisit site →

Newsletter Subscription

To Receive Updates And Offers

CAQA Staff

The people behind the family

The CAQA Groups team works across compliance, learning design, business systems, languages and client service.

Leadership

Michelle Newman

Michelle Newman

Managing Director
View full profile
Michelle NewmanSenior VET executive with 30+ years of sector leadership across Australia and internationally. Leads business operations, consultants and resource instructional designers across CAQA Groups and Career Calling International. ISO auditor and Lean Six Sigma Green Belt.
Anna Haranas

Anna Haranas

Former General Manager, LLND Expert & Quality Assurance Consultant
View full profile
Anna HaranasCAQA's language, literacy, numeracy and digital literacy (LLND) expert. 35+ years of cross-industry leadership, certified across six ISO management system standards, Lean Six Sigma Green Belt. Develops the LLND kits and review tools used across the sector.
Sukh Sandhu

Sukh Sandhu

Executive Director
View full profile
Sukh SandhuOne of Australia's most experienced voices in VET, higher education, compliance, governance and risk. 30+ years across RTOs, TAFEs and universities, thousands of audits, former Business Systems Project Official for the national VET regulator, Forbes Business Council member, UN Representative and Speaker, ISO auditor, 10x Master's and LLM.
Stuart Newman

Stuart Newman

Director of Strategic Growth & Partnerships
View full profile
Stuart NewmanThe national face of CAQA's partnerships. 30+ years of senior customer and operations leadership across utilities, hospitality, retail and real estate, building relationships with RTOs, TAFEs, universities and government agencies nationwide.
Raj Kiran Kaur

Raj Kiran Kaur

Chief Operating and Financial Officer (COFO)
View full profile
Raj Kiran KaurLeads CAQA's operations and financial management, ensuring every engagement is resourced, governed and delivered to plan across the CAQA Groups.
Nadia Spain

Nadia Spain

Senior Principal Consultant
View full profile
Nadia SpainSenior principal consultant bridging regulatory requirements and high-quality delivery across VET and higher education, translating ASQA and TEQSA standards into practical, student-centred quality systems.
Rishabh Arora

Rishabh Arora

Senior Compliance Officer & Team Leader
View full profile
Rishabh AroraWorks the full compliance lifecycle: gap analysis, internal audits, policy development, TAS review and ASQA/TEQSA audit readiness.
Harneet Randhawa

Harneet Randhawa

Administration Manager
View full profile
Harneet RandhawaAdministration manager at Career Calling International, coordinating day to day client service.
Gurshaan Sandhu

Gurshaan Sandhu

Senior Administrative Officer
View full profile
Gurshaan SandhuAdministrative officer supporting engagements across Career Calling International.
Aman Plaha

Aman Plaha

Senior Manager, Information Systems
View full profile
Aman PlahaArchitects CAQA's information systems: infrastructure, security and the platforms behind our client work.
Rukman Sangha

Rukman Sangha

Manager, CAQA Systems
View full profile
Rukman SanghaCoordinates CAQA Systems: the platforms and processes behind every engagement.
Arit Mangal

Arit Mangal

Quality Assurance and Compliance Expert
View full profile
Arit MangalQuality assurance and compliance specialist across audits, rectifications and the 2025 Standards.
Chanpreet Singh

Chanpreet Singh

CAQA and CAQA Resources Manager
View full profile
Chanpreet SinghManages CAQA and CAQA Resources operations, keeping Australia's largest resource library running.
Harpreet Randhawa

Harpreet Randhawa

Manager, International Business Relations, CAQA International
View full profile
Harpreet RandhawaManages CAQA's international business relations and cross-border education partnerships.

Consultants

Iqbal Hossain

Iqbal Hossain

Administrative Officer
View full profile
Iqbal HossainAdministrative operations, document control, data quality and reporting, working remotely with the Australian team.
Jissimran Sandhu

Jissimran Sandhu

Administrative Officer
Jissimran SandhuAdministrative officer supporting day-to-day operations and client service across Career Calling International.
Vijay Patel

Vijay Patel

Senior Manager, Online Media Solutions / CAQA Digital
View full profile
Vijay PatelLeads digital media, web presence and creative production across CAQA Digital and Online Media Solutions.
Dewan Gurung

Dewan Gurung

Instructional Designer and Resource Writer
View full profile
Dewan GurungInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Rebecca Reynolds

Rebecca Reynolds

Instructional Designer and Resource Writer
View full profile
Rebecca ReynoldsInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Heera Moga

Heera Moga

Instructional Designer and Resource Writer
View full profile
Heera MogaInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Amit Sharma

Amit Sharma

Instructional Designer and Resource Writer
View full profile
Amit SharmaInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Ahsan Iqbal

Ahsan Iqbal

Instructional Designer and Resource Writer
View full profile
Ahsan IqbalInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Purushottam Niraula

Purushottam Niraula

Instructional Designer and Resource Writer
View full profile
Purushottam NiraulaInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Marilou Bagon

Marilou Bagon

Instructional Designer and Resource Writer
View full profile
Marilou BagonInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Caitlin O'Connel

Caitlin O'Connel

Instructional Designer and Resource Writer
View full profile
Caitlin O'ConnelInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Ranu James

Ranu James

Instructional Designer, Resource Writer and Cultural Practitioner
View full profile
Ranu JamesInstructional designer, resource writer and cultural practitioner, bringing cultural safety and authenticity to learning resources.
Nicole Talarico

Nicole Talarico

Instructional Designer and Resource Writer
View full profile
Nicole TalaricoInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Suzanne Martin

Suzanne Martin

Instructional Designer and Resource Writer
View full profile
Suzanne MartinInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Gourav Sharma

Gourav Sharma

Instructional Designer and Resource Writer
View full profile
Gourav SharmaInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Ashish Pathania

Ashish Pathania

Instructional Designer and Resource Writer
View full profile
Ashish PathaniaInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Steve Sutherland-Tomey

Steve Sutherland-Tomey

Instructional Designer and Resource Writer
View full profile
Steve Sutherland-TomeyInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Mandeep Chahil

Mandeep Chahil

Independent Contractor and Instructional Designer
Mandeep ChahilIndependent contractor and instructional designer supporting the CAQA resource library.
Jasmeet Chahal

Jasmeet Chahal

RPL Coordinator
View full profile
Jasmeet ChahalCoordinates recognition of prior learning programs and evidence frameworks.
Ashish Silwal

Ashish Silwal

Website and Software Designer and Developer, Career Calling International and Online Media Solutions
View full profile
Ashish SilwalDesigns and develops websites and software across Career Calling International and OMS.
Abishek Timsina

Abishek Timsina

Business and Data Analyst
View full profile
Abishek TimsinaBusiness and data analyst, turning provider data into information managers can act on.
Patrick Satapara (Pratik)

Patrick Satapara (Pratik)

Senior Business Systems Project Officer / Business Analyst
Patrick Satapara (Pratik)Designs and delivers the business systems behind compliant, efficient training organisations: from data and reporting frameworks to process automation and regulatory alignment.
Pooja Tejashbhai Siddhapura

Pooja Tejashbhai Siddhapura

Business Systems Project Officer
Pooja Tejashbhai SiddhapuraBusiness systems project officer supporting client implementations and reporting.
Sujain Goyal

Sujain Goyal

CAQA Artificial Intelligence and Virtual Reality Coordinator
View full profile
Sujain GoyalCoordinates CAQA's artificial intelligence and virtual reality initiatives, from AI governance to immersive learning.
Mani Bath

Mani Bath

CAQA Cybersecurity Expert
View full profile
Mani BathCyber security specialist, protecting providers' student data, systems and continuity.
Sujita Mahajan

Sujita Mahajan

Graphic Designer, Online Media Solutions and CAQA Digital
View full profile
Sujita MahajanGraphic designer across Online Media Solutions and CAQA Digital.
Sahiba

Sahiba

Administrative Officer, Data Analysis and Reporting
View full profile
SahibaAdministrative officer specialising in data analysis and reporting.
Sibtain Jan

Sibtain Jan

Administrative Officer, Data Analysis and Reporting
View full profile
Sibtain JanAdministrative officer specialising in data analysis and reporting.
Nia Kessler

Nia Kessler

Coordinator, Commonwealth School of Languages (CSOL)
View full profile
Nia KesslerCoordinates the Commonwealth School of Languages (CSOL).
Avneet Bhinder

Avneet Bhinder

Receptionist and Customer Service Officer
View full profile
Avneet BhinderFirst point of contact for reception and customer service across the CAQA Groups.